Returns & Exchanges

Last updated: 2026-09-29

You may request a return or exchange within 30 days after delivery. Eligible items must be unused, unwashed, and in their original condition, with original packaging and any included accessories. For products described as made to order, the return rule is: eligible under the same conditions as other products. This does not limit rights or remedies provided by applicable consumer law.

Before sending anything back, email contact@wowtitva.com with your order number and reason for the request. We will provide instructions. Approved returns should be sent to 87 MORRIS DR, DOVER, DE 19901, United States.

Return shipping is paid by the customer, except when the item is damaged, incorrect, or defective. If an exchange is available, we will explain the options and any additional shipping costs before you send the item.

If an item arrives damaged or incorrect, contact us promptly after delivery with your order number and photos if available. See our Refund Policy for refund timing and treatment of the original shipping charge.