FAQs

Where do you ship?
We ship to eligible destinations worldwide. Delivery availability for your address is confirmed at checkout.

How much is shipping?
Standard shipping is $4.99 USD for orders with a merchandise subtotal below $49.00 USD. Standard shipping is free for orders with a merchandise subtotal of $49.00 USD or more. The threshold is calculated after discounts and before taxes and shipping.

When will my order arrive?
Orders are usually processed within 3–5 business days. Estimated transit after dispatch is 8–12 business days. Made-to-order items may require production during the processing period.

Can I change or cancel an order?
Contact contact@wowtitva.com promptly with your order number. We will tell you whether a change or cancellation is possible based on the order's fulfillment status.

How do I request a return?
Contact contact@wowtitva.com within 30 days after delivery. Please read our Returns & Exchanges and Refund Policy before sending an item back.

What if my order is damaged or incorrect?
Email contact@wowtitva.com with your order number, a description of the issue, and photos when useful. We will review it and explain the available remedy.

How can I contact you?
Email contact@wowtitva.com or call +1 281-956-2135.