Refund Policy

Last updated: 2026-09-29

Eligibility
Refund requests follow our Returns & Exchanges rules. Request a return within 30 days after delivery, then send an approved return to 87 MORRIS DR, DOVER, DE 19901, United States as instructed. Return shipping is paid by the customer, except when the item is damaged, incorrect, or defective.

Refund timing
After we receive and inspect an eligible return, we will email you the result. If approved, we will issue a refund to the original payment method within 5 business days. Your payment provider may take additional time to post the credit; timing can vary by location. The original shipping charge is not refunded for a change-of-mind return, but refunded when required by law or when we sent a damaged, incorrect, or defective item.

Damaged, incorrect, or missing orders
Contact contact@wowtitva.com promptly after delivery or the expected delivery date with your order number and relevant details. We will review the issue and explain the available remedy in accordance with applicable law.

Late or missing refunds
If an approved refund has not arrived after the time above, check with your payment provider and then contact contact@wowtitva.com or +1 281-956-2135. Nothing in this policy limits your rights under applicable consumer law.